This specialized 20-week program of instruction will prepare each candidate for Service Advisor or Parts Counterperson jobs in the Automotive Industry. Students will learn customer service skills, specifically how to answer the telephone, deal with customers, interface with management, colleagues and technicians, as well as professionalism on the job. They will also learn how to interact with the automotive technicians by learning about repairing an automobile and how the various parts and components interrelate. From an administrative perspective students will learn how to use dealer management system software. Finally, upon employer acceptance, students may participate in a 12 week co-operative work placement where they will make contacts, develop relationships and have the chance to showcase their skills and qualifications and gain valuable on-the-job experience.
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These courses are intended as guidelines. Speak to your guidance counsellor to see what courses are offered at your school.
The Director of Student Services will first want get to know who you are, and seek to understand your past employment and educational history and learn more about your future career goals. Based on this discussion the school will be better equipped to provide you with their recommendations for program options that may be a good fit for you. There may be additional admissions requirements you must meet prior to your acceptance into this program. Please contact the school for information. |
* We make every attempt to provide accurate information on prerequisites, programs, and tuition. However, this information is subject to change without notice and we highly recommend that you contact the school to confirm important information before applying.